Latest Posts in Adult Education
Customer service is embedded into everything we do. Preparing front-line workers for the unique challenges being faced in the workplace during the pandemic and beyond can be difficult. This blog spotlights the virtual COVID Customer Service Career Acceleration Program (CAP) that was established to help front-line customer service workers receive more in-depth training on issues such as de-escalation and conflict resolution that go beyond the traditional scope.
Are your state and local workforce strategies optimized to support and engage older workers in your region? In this blog, we're sharing important information on serving older adult workers ages 55 and up, including workforce insights, labor market metrics, barrier remediation and 6 strategies you can use to more successfully engage with older workers.
Multi-Generational programs (also called the 2Gen approach) address the needs of both children and parents, with the ultimate goal of creating self-sustaining opportunities and better outcomes for the whole family unit. Multi-Generational programs have been applauded and proven to be a holistic way to end the cycle of poverty, which is why EDSI is so committed to offering this program to as many families in as many regions as possible.
Virtual employment services are the new norm as record numbers of Americans are out of work and local workforce boards are answering the call for help by identifying innovative ways to help jobseekers gain broader access to stable, long-term opportunities.
Learn about the latest advances workforce boards and American Job Centers (AJCs) are implementing in order to better serve in-need populations looking for work as well as innovative community resources and service strategies that all jobseekers, including Veterans and youth, can connect with remotely. Download our Barriers to Employment Checklist, a helpful document which can be used by workforce development professionals to help their clients identify, and eventually overcome their barriers.
Training and staff development are investments, but how can we be sure we are getting the most out of the time and money we spend on training? According to the Harvard Business Review, last year the average employee received about $1,000 in training. For a 500-person company, that ends up being half a million dollars! With that type of investment, It’s important to be sure the training programs are truly effective. So, how can you measure effectiveness?
The federal government is helping to fund apprenticeship programs for employers more than ever right now. This goes beyond dollars; we’re talking about individualized support, skill assessment and guidance, resources, and more. So why the flood of money and focus to this specific type of training?
What is a Training Needs Analysis? When it comes to learning and development, training needs analysis (TNA) is a process which helps you review the current state of your organization’s training. It is a highly valuable tool to aid in the design and development of an effective training program.
Manufacturers are facing a dire employee shortage. While nearly every industry is being affected by the rapid retirement of the Baby Boomer generation and the reduced rate of Generation X and millennials entering the manufacturing workforce, the greatest risk the industry faces is failing to adapt. Some of the reasons for lack of adaption include: the low employment rate, skills gaps, and the inability to attract qualified workers.