All across the U.S. and beyond, an increase in virtual employment services is happening in countless regions as record numbers of Americans are out of work. Local workforce boards are answering the call for help by identifying innovative ways to help jobseekers gain broader access to stable, long-term opportunities. For workforce center staff members, effectively serving customers – particularly jobseekers – is an ongoing priority.
Federal job training programs have remained a popular go-to strategy for solving skills gaps, a problem that employers frame as a hiring priority. This remains true today, even in current conditions. With the COVID-19 pandemic causing a projected loss of 195 million jobs, the negative impact is affecting jobseekers, especially vulnerable groups of all ages and causing detrimental interruptions to education and training, not to mention a widening of the skills gap. Preparing people to learn and thrive in a post-COVID environment is the current challenge regions are facing.
In the following blog, we’ll review WIOA’s career services delivery methods, dive deeper into the role of a career navigator and share workforce tools and innovations that help to meet the needs of jobseekers in our ever-changing economy.