WIOA Requirements and Career Services

Terri Kaufman ·

The Workforce Innovation and Opportunity Act (WIOA) requires four Core Program Partners to provide expanded services at One-Stop Centers. These four Core Program Partners include:

  • WIOA Title I. B: Adult, Dislocated Workers and Youth
  • WIOA Title II: Adult Education and Literacy
  • WIOA Title III: Wagner-Peyser
  • WIOA Title IV: Vocational Rehabilitation

Other required One-Stop partners who must participate in the operation of the One-Stop system include:

  • Career & Technical Education
  • Title V Older Americans Act
  • Job Corps
  • Native American Programs
  • Migrant Seasonal Farmworkers
  • Veterans
  • Youth Build
  • Trade Act
  • Community Services Block Grant (CSBG)
  • Housing and Urban Development (HUD)
  • Unemployment Compensation
  • Second Chance Programs

Additionally, Governors can elect to include Temporary Assistance to Needy Families (TANF) as a Core Program Partner.

All partners must also be identified within in a “Memorandum of Understanding” (MOU). Information regarding the financial support partners will provide to the One-Stop, as well as the services they will provide, is required. Partners must identify:

  • How services will be coordinated and delivered in the Center (integration of services)
  • How service costs and operating costs of the Center will be funded
  • How individuals will be referred between the One-Stop operator and partners for appropriate services and activities
  • How they will ensure that workers, youth and individuals with barriers to employment will be adequately served
  • How individuals will be provided immediate access to training (no sequence of services)
  • How technology and materials will be made available across the Center

Required WIOA Career Services

New to WIOA, One-Stop Center services must now include career services. No longer are there separate core and intensive services. Additionally, Centers must expand their labor exchange services to meet in-demand industry sectors and occupations and include information on non-traditional employment. Centers must identify other business services available for employers (including small businesses).

Labor exchange services must also provide labor market information to the individuals seeking services. The information must be accurate and include information on local, regional and national labor market areas such as:

  • Job vacancies in labor market areas
  • Information on job skills necessary to obtain the jobs
  • Local, in-demand occupations and related earning potential
  • Opportunities for advancement in those occupations

All One-Stops must provide the following career services:

  • Outreach, intake and orientation
  • Initial assessment
  • Labor exchange services
  • Eligibility for services
  • Referrals to programs
  • Performance and cost information
  • Information on unemployment insurance
  • Financial aid information
  • Follow-up services

Additionally, One-Stops and partners must provide appropriate services for individuals to obtain or retain employment. These services include, but are not limited to:

  • Individual Employment Plan (IEP)
  • Career planning and counseling (no longer called case management)
  • Comprehensive assessment
  • Short-term prevocational services
  • Internship and work experience including transitional jobs and industry partnerships
  • Workforce preparation
  • Out-of-area job search
  • English language acquisition
  • Financial literacy

What steps have you already taken to ensure your One-Stop Centers, operators and partners are ready to deliver required WIOA career services? Do you need help getting started or completing the processes?

If you are interested in gaining more information regarding WIOA implementation, please contact me at tkaufman@edsisolutions.com.

Click here for more info about WIOA on our website.

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