The story of Willy Wonka’s Golden Ticket contest conjures up images of hundreds of peanut conglomerate workers unwrapping thousands of chocolate bars. As they rapidly try to find the Golden Ticket for Veruca Salt, the spoiled child, she eagerly and angrily awaits a prize tour of the elusive Wonka Candy Factory.
As the workers feverishly unwrap, Veruca’s panicking father offers a tiny pay bonus to whomever finds the Golden Ticket, in hopes the workers will unwrap even faster. This bears resemblance to many operations dealing with high turnover, where employees work tirelessly for a glimmer of recognition or a reward. When an employee leaves, it is an additional burden and cost on the employer. What do we do about this? Don’t get Slugworthed into thinking employees only want more pay … let’s take a closer look. It may not be a matter of pay at all. An everlasting employee comes from an employer who hones in on the overall happiness of the team.