Designing and delivering innovative, interactive training that actively engage the learner on content relevant to the organization’s needs is the overall goal. For employees and companies alike, customized training has many benefits. One particular benefit is the increase in productivity. Productivity is driven by the employees learning new skills that they can immediately apply on the job. According to a study conducted by the National Center on the Educational Quality of the Workforce (EQW), increased investments in workforce education were far more effective at increasing productivity, than increases in the value of equipment (a 10% increase in educational achievement resulted in productivity gain of 8.6% versus a 3.4% increase for upgraded equipment).
Employee retention is also impacted. Studies show when companies invest in learning and development, employees feel needed, challenged, and appreciated, which correlates to higher retention rates. When considering employee retention, LinkedIn’s 2018 Work Place Learning Report found 94% of employees would stay with a company that made an investment in their career through training (learning.linkedin.com). With increased knowledge from training, employers often notes that 1) managers are able to lead more effectively, 2) staff are better equipped to communicate effectively, and 3) company morale increases.