WIOA - Integrated Services in One-Stop Centers

Wednesday October 5th, 2016 at 7:37am
Written by Terri Kaufman - Workforce Development Specialist

One of the most significant changes in WIOA is the requirement for the “integration of services” in One-Stop Centers. What does this mean? It means aligning services and resources to better service job seekers and employers. Integration of services in the One-Stop Center helps clients because it is customer focused, not program focused.

Why have an integrated One-Stop Center?

  1. WIOA requires it
  2. Provides better client services
  3. Increases performance
  4. Leverages resources
  5. All of the Above

Every partner within the center must support a common vision and support a process that is designed to serve clients (both job seekers and employers). Centers must focus on delivering high-quality career services that may require aligning and streamlining services. Centers must make this monumental shift to better service clients.

True integration of services in a One-Stop Center will require the three “C’s” - Collaboration, Cooperation and Colocation. Furthermore, the following strategies, if used properly, can help Local Workforce Development Boards and One-Stop Partners support an environment for integration rather than simple colocation with “silos” of services:

  • Observing
  • Interviewing
  • Value Stream Mapping
  • Sharing Information and Data
  • Creating Environments where Ideas are shared
  • Creating Common Vision
  • Training
  • Learning from Mistakes
  • Celebrating Successes

These strategies help ensure the team remains motivated and engaged and can help you move from a program focused services center to a stronger, customer service focused center.

Is your One-Stop Center operating as an integrated center? What steps have you taken to move the Partner’s and center services in that direction? Please let me know if we can help you on your journey.

If you are interested gaining more information regarding WIOA and Integrated Services, please contact me at Tkaufman@edsisolutions.com.

Founded in 1979, EDSI is a national leader in workforce development, customized training and consulting.

Want one of our experts to contact you to listen to your needs and demonstrate how we can help?

Tags

Workforce Development (75), HR (53), Inspiration (43), Planning (36), Goals (27), Education (26), Training (25), Setting Goals (24), Career Services (24), Culture (22), WIOA (22), Workforce Innovation and Opportunity Act (21), Talent (20), Success Story (19), Growth (16), Professional Development (15), Values (15), Customized Training (14), Strategy (14), Career Pathways (13), Knowledge Retention (13), Conference (12), Operational Improvement (12), Talent Development (12), Job Task Analysis (12), Attracting Talent (12), Motivation (11), Adult Education (11), Support (11), Succession Planning (10), Retaining Talent (9), Youth (9), Recruitment (9), Knowledge Management (8), Mentoring (8), Process (7), Skills Gap (7), Restructuring (7), Skilled Talent (6), Talent Engagement (5), Manufacturing (4), Financial (4), Building Relationships (4), Turnaround Plan (3), Leadership Development (3), Young Professional (3), Internship (3), Community Service (3), Cash Forecasting (3), Baby Boomers (3), Memorandums of Understanding (2), One-Stop Center (2), Sales Lessons (2), Industry Partnerships (2), Employer Engagement (2), TEGL (2), EDSI History (2), 6σ Black Belt (2), Transitions (2), Retention (2), On-the-Job Training (2), Learning (1), Priority of Services (1), Ex-Offender (1), Lockout Tagout (1), Safety (1), CAM (1), Leadership (1), EARN (1), Awards (1), Career Sculpting (1), Talent Retention (1), Skilldex (1), Talent Survey (1), Job Training Partnership Act (1), Manpower Development and Training Act (1), Maslow's Hierarchy of Needs (1), Transit (1), Comprehensive Employment and Training Act (1), WIA (1), Transitional Jobs (1), Cycle Counting (1), Golden Circle (1), Change Management (1), SMART Goals (1), Skills Balance Sheet (1), ISPI (1), Health and Human Services (1), Community Based Organizations (1), ISO (1), Diversification (1), 35 Year Anniversary (1), Project Management (1), Recession (1), Instructional Design (1), Theory of Constraints (1), Resume Writing (1), Onboarding (1), Webb's Depth of Knowledge (1), Inventory (1), Economy (1), Lending (1), ABL (1), COABE (1)

Show more
Human Resources Today

Had I not incorporated the EDSI process, I'm confident we would not be in business today. We would not have survived the downturn in the economy over the past 2-3 years. Matt Egrin; President - Broaching Machine Specialties

Message sent! Thank you for your feedback.

Message sent! Thank you for your feedback.

Feedback

Please let us know what you
think of our website!

 
Not good Great
Content:
Navigation:
Design:

Additional Comments